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Review by clikewise : Akribos: Big disappointment. Amazon:Great customer service

I bought this watch new, but it arrived as a second hand watch. It was the first disappointment.
Amazon was great because I was contacted right away by customer service to solve the problem.

The watch was beautiful… and that’s as far as it goes for the denomination “watch”. There is nothing else in this watch could qualify it as a watch. It is just a beautiful thing on your wrist that happens to look like a watch.
Also, it is NOT water resistant AT ALL.

After a month wearing it, it stopped working.

Contacted Akribos, horrible customer service. If you contact them through their website, you will go no where. No one would answer you and you would get a “returned mail” from them saying that your email is rejected by their system. If you contact them by email, they deliberately wrote a wrong email address on their website so you will Never be able to reach them. They add a “R” in Arkib”R”os.
I found that out and got an email from them, telling me that I don’t know how to wind the watch, but the watch is tightly wound! The problem is mechanical, the spring just popped out that’s why it stopped working. Also it is A AUTOMATIC watch! Not a SELF WIND WATCH. It winds itself! Apparently even Akribos customer service does not their products well.

Since then NO NEWS from AKRIBOS. Very bad customer service!

Contacted Amazon and got a very quick response and also got a full refund. Amazon is great for customer service so please don’t buy with any other sellers, NOT even the Amazon market place seller because you will not be dealing with Amazon but some individuals that sell things on Amazon.

With Amazon nothing can go wrong, and even if it did go wrong, Amazon is always there to help and find the best solutions for customers.

Yes buy from Amazon, but just Don’t ever buy Akribos.

Amazon 5 stars.
Akribos Zero star!

Review by Dmitriy : Defective Product with Bogus warranty

If you want to choose Akribos XXIV watch in part because it carries a warranty, please be advised that Akribos XXIV does not honor its warranty. It’s been 1 year since I made a request for warranty replacement and I still have not received a response.

Review by R. Maheshwari “Be Original” : Defective – did not work!

Bought as gift for my brother who lives overseas. The watch case had a sticky note on it saying “wrong item”, which makes me think Amazon shipped me a returned item without checking it. Since this was an automatic watch, I did not check if it was working properly. I had a to catch international flight the same day. I found out later the watch did not work. How’s it possible!!!

Terrible product quality and terrible service by Amazon.